How can we help?
Find answers to common questions or reach out to our support team.
Frequently Asked Questions
Quick answers to common questions
How do I get started with the free trial?
Simply install the extension from the Chrome Web Store and start using it right away! You get 30 free requests every month. No credit card required.
How do I use Grammarlyze?
There are two ways to use Grammarlyze: 1) Type // in any text field to open the assistant, or 2) Highlight text, right-click, and select "Improve with Grammarlyze".
What websites does Grammarlyze work on?
Grammarlyze works on virtually any website with text input fields, including Gmail, LinkedIn, Twitter, Facebook, Notion, Google Docs, and many more.
Is my data secure?
Yes, your privacy is our priority. We only process the text you explicitly send to the AI. We don't store your content or share it with third parties. See our Privacy Policy for more details.
What happens when my free trial runs out?
Your free trial of 30 requests resets every month. If you need more, you can upgrade to unlimited access for $9/month. Your trial will continue to reset each month even if you don't upgrade.
How do I cancel my subscription?
You can manage your subscription through your LemonSqueezy account. Simply log in and cancel your subscription at any time. Your access will continue until the end of your billing period.
Can I get a refund?
Yes, we offer a 14-day money-back guarantee. If you're not satisfied with Grammarlyze, contact us within 14 days of your purchase for a full refund.
The extension isn't working. What should I do?
Try these steps: 1) Refresh the page, 2) Check if the extension is enabled in Chrome, 3) Try disabling other extensions that might conflict. If the issue persists, contact our support team.
Can I use Grammarlyze on multiple devices?
Yes! Your license key works across all your Chrome browsers. Simply install the extension and enter your license key on each device.